Privacy Notice and Other Notices

Your data's privacy is non negotiable
Everyone has the right to expect that the information they kindly share with us be used solely for the purposes for which it was given. At Cieslik, we will never share that information with third parties without your consent — neither for commercial or advertising purposes, nor for any other end.

Notices

Other brands

The accessories and items from other brands that appear in these videos are presented solely for illustrative purposes, to show usage ideas or style suggestions. Their presence does not imply any affiliation, sponsorship, or endorsement by the mentioned brands

Use of artificial intelligence

Algunos videos e imágenes mostrados en este sitio web fueron creados o mejorados mediante inteligencia artificial (IA). Sin embargo los productos cieslik mostrados en ellas fueron fotografiados físicamente e insertados en ambientes y fondos creados con IA. todas las personas que se muestran en las imagenes fueron creadas con inteligencia artificial.

Privacy notice

En cumplimiento con lo establecido en la Ley Federal de Protección de Datos Personales en Posesión de los Particulares, informamos a nuestros usuarios lo siguiente:

1. Identity and Address of the Responsible Party

Cieslik is responsible for the processing of your personal data.

Address: Ahuehuetes norte 895, Bosques de las lomas, cdmx , 11700, Mexico

Contact email: hola@cieslikmoebel.com

2. Data We Collect Automatically

This website automatically collects only the minimum personal data necessary to allow its proper functioning, such as:

IP Address

Type of browser and device,

Language preferences

Approximate location

Limited and non-identifiable browsing information

among others.

3. Use of Cookies

We only use functional cookies, which are necessary for the operation of the website and to enhance your browsing experience. We do not use cookies for analysis, marketing, or advertising purposes.

4. Purpose of Data Processing

The personal data collected is used exclusively to:

Allow proper navigation of the website
Ensure the proper functioning of our technical functions
Follow up on contact or service requests initiated by the user (if applicable)

5. Data Transfer

We do not share or transfer your personal data to third parties, unless there is express consent from the owner or a legal obligation.

6. ARCO Rights

You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO rights), in accordance with the law. To exercise these rights, you can contact us at the email address provided above.

7. Changes to the Privacy Notice

We reserve the right to make modifications to this Privacy Notice. Any changes will be published promptly in this same section of our website.

8. Acceptance

By browsing our website, you accept the terms of this Privacy Notice.

Customer satisfaction, cancellations, and returns

1. Manufacturing defects

At cieslik, our greatest desire is for you to be satisfied with your purchase. If your product has any manufacturing defects, we would appreciate it if you contact us via WhatsApp message, and we will provide you with the address to which you can send it so that we can gladly repair it at no cost to you.

2. Nature of the wood

Wood, by its very nature, has variations in color, density, and other characteristics, such as grains and knots; these are not considered manufacturing defects. We strive to avoid wasting our most precious resource, wood, which is why each product may present variations in its dimensions, and these will never exceed 20% of its standard size.

3. Special and Custom Orders

For special and/or custom orders, we do not accept cancellations or returns. Some of our products are made to order exclusively.

The prices and availability of a product are subject to change without prior notice.

Once we accept your order, we do not allow cancellations.

4. Custom Solutions

If you would like us to manufacture a special product, please feel free to contact us via WhatsApp message, so we can send you our prototype and custom manufacturing policy.

5. Shipping Policy

We ship at no cost to virtually any residential area in Mexico City and the metropolitan area. For shipments within the country or abroad, we kindly ask you to contact us via WhatsApp message to provide you with information and prices for land, sea, or air shipping to any part of the world.

6. Delivery Times

When a product is not immediately available, it can be made to order; delivery times may vary depending on the availability of raw materials, the workload of our workshop, among other factors. For more information, we kindly ask you to contact us via WhatsApp message.

7. Features and Prices

We reserve the right to discontinue any product as well as to modify its features and prices without prior notice.

8. Applicable law

This site and all transactions are governed by the laws of Mexico.